We provide all needed spa wear for your services; please feel free to come to the spa "as you are". We provide lockers for your belongings. For your comfort and privacy, guests are fully draped during body treatments.

Hush Spa is intimate in scale, providing skin and body care services, makeup and nail care. Our spa lounge provides light refreshments and a cozy place to relax between appointments. Our locker room includes a blow dryer, but we suggest you bring your favourite hair styling tools.

Please leave valuables at home or in a hotel safe. We regret we are unable to secure jewellery and valuables in the spa.

To ensure the best selection of appointment times, we strongly recommend making spa reservations prior to arrival. We cannot guarantee the availability of spa appointments on any specific day or time.

All spa reservations over two hours in duration must be guaranteed with a credit card.

Guests are asked to provide 24 hour notice in the event of a cancellation or rescheduling. There is a cancellation fee of $50 per hour of service reserved, regardless of the reason for cancellation.

If the appointment time is filled, no fee is charged. We make every effort to fill vacated appointments and avoid making a charge to guests.

We ask that you always allow enough time for your experience and arrive 15 minutes prior to your appointment. We adhere to a prompt appointment schedule; your treatment will finish on time so as not to inconvenience our next guest.

Hush Spa is a professional spa therapy operation, guests should not expect anything other than therapeutic or spa services.

We ask that you share public space respectfully with other spa goers. During your treatment you may be silent or quietly talkative and feel free to give honest feedback to your therapist, customer service staff or Spa management team.

Gift Certificates can be issued in any denomination. Gift Certificates can be redeemed for any product or service at Hush Spa. Gift Certificates can be ordered online and by phone. For an additional fee, gift certificates can be sent overnight within New Zealand by courier provided the order is placed by 10am the previous day.

Groups of up to six should contact reservations to ensure the most relaxing and enjoyable group event. We will be happy to help coordinate the optimum schedule of treatments.